Albany Ketamine Medical Infusions PLLC

Would give zero stars, Denise is problematic and so it the main receptionist and nurse Julie W. Julie is fake and don't tell them concerns. They break Hippa laws and remove the patient instead of firing Denise for making contact after I told Julie I was uncomfortable from the situation of her hanging up on me after I tried telling the both them when no one called my ride when I fell asleep(I was over an hour late to be picked up ) and my ride walked into the office and tried calling for help to find me and no one came out ( mind you she pressed their call button for reception) in panic bc I'm disabled I've have head many major surgeries and I'm autistic. Basically I'm disabled with spine and neurological issues. They didn't follow protocol and made me so unsafe. This wasn't escalated at all to the Dr like Julie had told me it was. Mind you this happened a month ago. I ask not Denise to be around or near me. Julie said she had me. She didn't because last appointment when I was getting my vitals to go home Denise decided to walk in and talk to me BREAKING my rights and the law. I'm glad she committed a felony and I have proof. It was on the camera too because there is in one in every room. On top of that they wrote down the wrong time multiple times for my treatment and when I could leave. But to my knowledge Julie didn't bring any of this to Dr.Hasen's attention. But they sent me an email asking to leave treatment there when I've only had safely concerns because of the staff. Please be aware about your safety. I went to the ER because of the stress of it and there reply was to keep Denise and Julie when clearly they aren't fit for their job... disappointing

Julia “Jay” Amedio • February 18th, 2026

I’m 33, autistic, ADHD, PMDD, CPTSD—the whole alphabet soup. I’ve been on SSRIs, stimulants, non-stimulant focus meds, you name it. Nothing stuck. Some made me worse. Ketamine with Dr. Hansen at the Albany clinic is the first thing that’s actually rebuilt how my brain works, not just masked symptoms. Here’s what nobody tells you: this isn’t just for depression. For neurodivergent brains—ADHD, autism, trauma—ketamine seems to create new neural pathways where ours were either missing or broken. After my second session, my partner noticed the difference before I did. My executive function improved. My emotional regulation. The static in my head got quieter. I’ve tried psilocybin and other psychedelics—they amplified everything wrong. Ketamine is different. It works on NMDA receptors, essentially letting your brain reroute traffic while the usual highways are blocked. For me, that meant finally building connections I should’ve had decades ago. Critical note I learned the hard way: cannabis and ketamine do not mix. Weed hits glutamate receptors; ketamine modulates them. Using both reverses the treatment and, in my experience, created intense anxiety I’d never had before. I quit cannabis after 18 years because ketamine does everything I needed weed for—but actually fixes the root instead of patching the symptom. The only time I still struggle is right before my cycle (PMDD is real and brutal), but even that window has shrunk. If you’re treatment-resistant, if stimulants make you feel like a robot or SSRIs just numb you—this is worth investigating. Dr. Hansen’s team understands the nuance. They don’t treat you like a diagnosis; they treat the specific wiring of your brain. It’s not cheap. It’s not always easy. But after 20 years of psychiatric roulette, this is the only thing that’s made me feel like myself. Thank You to Dr. Hansen and Team!

April White • February 19th, 2026

Amazing and life changing. I was able to slowly get off of my medication. The lows still come but not as deep and severe. I did the infusion sessions and after the 3rd treatment I was able to feel more emotionally stable. Awesome and kind staff. Ask for Julia she is an amazing nurse

Larry Shepherd • January 26th, 2026