Isppcenter

I had an excellent experience with Doctor Philllips. He was attentive and took the time to explain everything in detail. All of my questions were answered patiently, without ever feeling rushed. This level of care is rare and truly appreciated. I left feeling informed, reassured, and well cared for. Highly recommend.

Bea S • January 30th, 2026

This is a good office if you know you need a PT referral, pain-med prescriptions, or an ESI for your spine issues. I got two ESIs - one with Dr. Thakral and one with Dr. Desai. Unfortunately for me, ESIs haven’t been helpful (for my herniated lumbar disc), but PT has been gradually improving the symptoms, and I have been seeing a neurosurgeon to consult for a potential surgical intervention should that be needed. Other than that, my experience with this office hasn’t been great. I have been exchanging emails and phone calls with this office for several weeks now with a simple request — to upload an updated PT order (that they created) on my insurance company’s provider portal - due to insurance denying a last few of my PT provider’s claims in 2025. But, communication with them (phone and email) has been very challenging.

Saikat Guha • February 12th, 2026

I recently visited this clinic and initially had a positive impression. The physician assistant was kind and took the time to listen to my symptoms, which were mainly related to back pain. However, when I went to physical therapy and radiology, I was surprised to learn that all the orders were written for the neck only and did not include anything related to the back. To clarify the issue, I contacted the International Spine Pain and Performance Center. Unfortunately, the representative who answered the phone was unprofessional and showed no willingness to help. When I explained that the imaging center informed me that my order was only for the neck, he insisted that “the neck and the back are the same,” which is incorrect. He also claimed that the imaging staff “don’t understand their work,” even though I received the same information from two different centers. This suggests the problem is not with the imaging facilities but with the clinic’s own order process. Because of this confusion, I asked to cancel my upcoming appointment, as I cannot proceed without the proper back CT order. The cancellation was handled carelessly, and the call ended abruptly. Based on my experience, this clinic may issue incorrect or unrelated orders, which leads to wasted time, unnecessary expenses, and frustration for patients. For these reasons, I cannot recommend this clinic, as I did not find the level of professionalism or reliability that a patient should expect.

Nour Alsharif • November 28th, 2025