Pacific Phoenix Psychiatry and TMS - East Vancouver Pacific Phoenix Psychiatry and TMS - East Vancouver

Preslee Williamson March 4th, 2026

Dr.Trenkle was not only super friendly and approachable but she made me feel comfortable coming to her and expressing my needs. She helped me map out a plan to help reach my mental health goals and gave me multiple courses of action. She explained things in detail making sure I understood and asked me what I wanted and what my goals were instead of just telling me what she decided like others ive seen through out my life. I haven't seen someone for my mental health in years because its so hard feeling heard but she was incredible. I absolutely recommend her to anyone and everyone. The MA and front desk staff were also friendly and had smiles the whole time. They were polite and very professional. I love this location.

Ana January 24th, 2026

⭐⭐⭐⭐⭐ I had an incredibly positive experience with Tate Landers at Pacific Phoenix Psychiatry and TMS. From the very beginning, he created a calm, welcoming environment where I felt genuinely heard and understood. He took his time with me, listened carefully to my concerns, and asked thoughtful questions that showed he truly wanted to understand what I was going through, not just check boxes or rush to conclusions. What stood out most was how validating and supportive he was. I never felt judged, dismissed, or hurried, which can be rare and incredibly important when it comes to mental health care. He explained everything clearly, made sure I felt comfortable with the plan moving forward, and involved me in the decision making process. I left the appointment feeling relieved, supported, and more hopeful than I had in a long time. It is clear that Dr. Landers genuinely cares about his patients and takes his role seriously. If you are looking for a psychiatrist who listens, shows compassion, and makes you feel like a real person rather than just another appointment, I highly recommend him. This was a very reassuring and positive experience overall.

Kellie Wall February 27th, 2026

In my appointments with Dr. Shah I always feel so heard and supported. I appreciate how we can discuss a variety of mental health care options and weigh risks and benefits and come up with a plan A and alternative. It makes me feel very safe and in control as I figure out the best way to take care of myself. So grateful for her guidance and calm presence!

Lilli January 3rd, 2026

I had an appointment scheduled with Dr. Lander through Pacific Phoenix Psychiatry that was canceled only 20 minutes before my appointment time. This was very inconvenient, as I had already taken time off work to attend. Unfortunately, the cancellation means I now have to wait another month to receive care. The practice later explained that the appointment was not canceled due to an emergency, but because Dr. Lander was already out of the office, despite my appointment being scheduled. I have no complaints about Pacific Phoenix Psychiatry as a practice, but this experience with Dr. Lander was disappointing and disruptive. Psychiatric appointments are already difficult to obtain, so a cancellation with such little notice is especially impactful. As a patient, I would have faced a significant fee for canceling this close to the appointment time, which made the situation feel particularly frustrating. I want to note that I have had nothing but positive experiences with the reception and billing staff. They have always been kind, professional, and helpful, and this review is not a reflection of my interactions with them. Update: Updating my original review. The office reached out, listened to my concerns, and worked with me to get my appointment rescheduled to a much sooner date. I really appreciate the follow-up and the effort to accommodate patients. Thank you for taking the time to address the issue. It made a big difference.

Leilani Waldal January 13th, 2026

Dr Shah was amazing. I felt at ease the minute I stepped into her office. She truly seemed concerned for my well being. She included me in the planning process, and addressed any concerns I had. I would highly recommend her to anyone

Pacific Phoenix Psychiatry and TMS - East Vancouver

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