University of Miami: Dermatology University of Miami: Dermatology

Maria Murljacic October 6th, 2025

They will bill a moderate-high level visit (code 99204) for less than 10 minutes with a doctor and no procedure. The doctor didn’t even come within 5 feet of me. Got charged up the wazoo for nothing.

Nicholas Rodriguez June 2nd, 2025

Tried for 2 weeks to make an appointment. Finally got a call back only to be told incorrect information about my insurance and refusal to schedule an appointment for me. If they can't even manage the simple process of scheduling a new patient appointment I can only imagine how poor the care is.

MC Suarez October 18th, 2024

If you have never had a terrible experience with a medical system, I urge you to avoid UM Dermatology at the South Miami location. My experience was nothing short of a nightmare. I scheduled an appointment through the UM system, clearly stating that I needed a wart removed from my forehead. I uploaded my insurance information and ID, and my appointment was confirmed for September 11. I arrived, checked in, and was seen by the doctor. After reviewing my case, she confirmed that the wart needed to be removed—exactly what I had explained when making the appointment. The doctor marked my forehead to begin the procedure, but then she left and returned to inform me that my insurance had not yet approved the procedure. She cleaned my forehead with alcohol and dismissed me from the consultation. I was instructed to schedule another appointment in three weeks, which I did. When I asked if I needed to call or take any action on my end, I was told no. Upon returning on September 25, having received confirmation of my appointment through the platform and completed the pre-check-in, the receptionist informed me that my insurance had not approved the procedure due to a mismatch with my primary doctor's name. I asked why I was not informed about this issue. She mentioned that they tried to call but I did not answer. I inquired why they hadn’t left a message and expressed my confusion about why I received confirmation of my appointment and was asked to complete the pre-check-in if there was a problem with my insurance. Unfortunately, the receptionist had no answers. In summary, I believe that my experience may have saved me from potential issues. If the administrative staff is this negligent, it raises concerns about the quality of care provided by the physicians as well. I cannot understand how a medical professional could work with such an inefficient support staff. I will never return to UM, for reference, my appointment was with Dr. Elizabeth Anderson at the UHealth South Miami location. Maria Suarez

Nydrea Missick November 18th, 2024

I had the most humiliating experience under the care of Robert Scott Kirsner. I have a rare skin condition, and instead of being honest with me, he decided to turn me into a guinea pig without my knowledge. He told me that doctors who were more knowledgeable about my skin disorder would examine me and come up with a plan to make it more manageable. However, this was not the case. Instead, dozens of doctors and medical students observed me for what felt like an eternity. Before it began, my doctor told me not to answer any questions they might have for me, making it seem like he wanted to make the experience more comfortable. After about 30 seconds of no one entering the room, I was about to get dressed when one more student walked in. On a whim, I asked her what the medical students were doing there. She told me it was like a test for them—a learning exercise where they tried to guess my skin condition. I was not informed about this beforehand. After she left, I cried in the room with my boyfriend for a while before dressing myself. No one came to say goodbye or provide me with any updates, so I just left. The doctor had said he would follow up with me afterwards, but I had to repeatedly call his assistant for updates, and it became clear that providing care for me was never part of the plan. I didn’t go to my follow-up appointment because I felt humiliated enough by that doctor and couldn’t justify another two-hour drive to Miami. I wouldn’t recommend anyone seek care here.

Joanna Carrington February 17th, 2025

Dr. Ivan Dario Camacho was, by far, the worst dermatologist I’ve encountered in my 27 years. He showed no compassion or empathy. As a new patient, I explained that I had cysts all over my body, but he didn’t seem to care. When I asked if he knew the medical term for them, his response was simply that they were just cysts that I couldn’t get rid of. Little did he know, I was already familiar with the medical term. I had hoped that the University of Miami dermatology department would provide better care, but unfortunately, they were just as disappointing.

University of Miami: Dermatology

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