Jack Alb
November 10th, 2025
I have been going to Bella Vida Tms for 3 months now and it is amazing! The technicians are all very nice and welcoming, and smart. Mrs. North is my provider and she has gone above and beyond expectations. She is a true support system and I feel comfortable discussing anything with her. Michelle North is the best !
S. H.
September 3rd, 2025
Can I give more than 5 stars? Like double!
Wow, Michelle North is a true hidden gem in her field of work. I found someone who genuinely loves what she does and makes her patients feel safe, seen, and valued. I can’t say enough praise for her. I Can say that she’s amazing and I look forward to working with her again soon!
No need to look any further, she is the one person I recommend for your treatment needs. ⭐️⭐️⭐️⭐️⭐️
Kylaa Smith
May 30th, 2025
When you walk into the facility the staff automatically greets you with a warm smile and makes you feel at home. The aroma within the facility makes it feel spa like and calming. Honestly the staff is amazing and heart warming. Joshua, and Lakyla are beyond great. They take their time and assist and walk you through each step. When you’re ready to leave Angelina greets you again with a smile.
The staff listens to you and understands you without any judgement and that’s beautiful. It can be hard to feel seen and heard especially when you’re in a dark place, but they care. I definitely recommend anyone looking to do TMS so start here.
Using Tricare, like they state is in network and was still billed nearly 300 dollars for 3 appointments. And then if you don't pay this outrageous cost they slap on you randomly, they won't allow you to go to another appointment. If your cost is going to be like 150+ for an appointment and Tricare only apparently pays 30 dollars, you should probably say that before the bill gets outrageous. Also, to add onto this, I was a no show for the THIRD appointment, meaning I absolutely showed up to two other appointments and the third one I misunderstood a time. Like I thought they said the next week, but apparently it was the same week. Furthermore, they decided to slap this onto me after not relaying once there IS a fee for now show. Which is $125 dollars. Not once was this said to me, nor is it in any documentation I have online that I signed. I checked.
Mental Gymnastics w/ Joe Stewart @ Bella Vida 🤦🏻♀️
Joe Stewart wanted a sale— TMS therapy, and persistently pressured me into authorizing treatment for insurance purposes, after I had articulated that I was stable on 15 years of medication management and was not open to an additional trial of new medications. The conversation felt coercive and sales-driven rather than clinical.
He was persistent in labeling me with “major depressive disorder” even after I clarified that I did not personally identify with that diagnosis, explaining to me that it was “part of the insurance process.”
After reviewing my initial intake depression screening he altered my personal testing scores for the depression screening. Likely because my original scores would not have allowed me to qualify for the TMS treatment.
I find that incredibly slimy, reprehensible and irresponsible. If I had believed him, and perhaps was in a more fragile state of mind, that could have potentially been very harmful:
Critical portions of the psychiatric evaluation were delegated to a technician, who was not licensed or qualified to conduct a mental health assessment. I was not aware that during my initial assessment I was sharing sensitive and deeply personal experiences with a technician until it was over.
This felt my feeling emotionally drained and incredibly uncomfortable. There was no structured history, no risk evaluation, and no exploration of the panic attacks I disclosed. Patients deserve transparent, ethical, and trauma-informed care. Not coercion or manipulation tied to insurance billing.
At no point was a complete psychosocial history, trauma assessment, or risk evaluation conducted, despite my disclosure of panic attacks while driving, a symptom that carries clear safety implications.
As a result, it’s my responsibility to report to the pertaining agencies associated to this situation.
I believe that this conduct constitutes coercive diagnostic practice and undermines the integrity of informed consent and clinical judgment.