Valley Medical and Wellness

So far this place is very nice.the staff was amazing and although the wait was extensive, the people made the switch to a new provider very smooth. The only downside is the bare bones waiting room with very uncomfortable chairs and the walk to the bathroom takes you to an abandoned part of the building that I believe is under construction. The receptionist is warm and kind and friendly. The support medical staff is very professional and the PA that assisted me was very thorough and attentive in every way. I felt like I mattered there and my pain was addressed appropriately. This was my first appointment (from start to finish 2 hours and 30 min)

Rebeca Palma Zambrano · November 2nd, 2023

Over 2 hours spent in the office, to have my pain treated as if I was needing substance abuse treatment. When I later messaged that I was refusing that treatment after researching it, I never got a response.

Angela L · October 24th, 2025

Very well organised; maintaining safety protocols. Detailed user-friendly step-by-step instructions. The only drawback: one must have a smartphone to register and follow “online” instructions. Very smooth process. Staff there only facilitate the process; no input with form or queries regarding changes in registration (that is only online). Suggestion: please add option of “ID verification” (passport number, national ID) in online form at time of registration, also with option (in reasons) for “travel purpose”. I would definitely have given FIVE stars IF the passport number and travel purpose option were already included in registration ... so they can be on printed report : essentially required by certain airlines for report to be “valid” (ID validated and “time stamped”).

Yasser Qureshi · December 3rd, 2021