HeadsUP Nevada

WOW!!! I have just realized that I have been coming here for going on nine months now!!! and let me just say again, WOW. I am veteran AND going to school to be a mental health therapist/licensed professional counselor and this place has made me see this field and my own veteran community in an entirely different way that words cannot even begin to do it justice. If I could describe what they ALL do for my nervous system in one word, it would be "held". For years, no, screw it, going to be real here, I have ALWAYS struggled in feeling disconnected from others, but this place feels like home. Somewhere that is safe to land and take my coat off, maybe stay a little longer. Absolutely everyone here cares! they are warm, intuitive, honest, respectful, mindful, supportive, flexible! My therapist is Christy and she is out of this world amazing! such a gem of a soul, she celebrates you! just the way you are and that is so liberating! She is also the therapist running the intensive out patient (IOP) veteran therapy group. I don't want to make this review three pages long so I will not say more than WOW (again! LOL), the veteran IOP is my family, it is almost too intimate for me try to explain just how totally rad that group is, in the realest of ways. Colleen and Dr. Scott own the practice and I just have no words to even try to sum those two up! They are SOOOOOOOOOOO special and just precious for what they do (hypnotherapy etc.). Thank you all, from the bottom of my heart, to the deepest layer of my soul, I am touched, I am moved I tell ya! You all are an inspiration for me and I look forward to continue having you in my life. I finally feel like I am right where I am supposed to be and not afraid of being seen. Obviously, a lot of it is personal growth, sheer will and determination - you have to meet your helper half way bro/sis because c'mon be real with yourselves! We are all in our own LONG healing journeys, but that doesn't mean you have to stop feeling like your life isn't worth living now! We are relational creatures having a human experience, don't feel discouraged. We are meant to be with people that activate our spirit and inner light to fulfill our soul's blueprint. So when you find yourself a safe haven like this in a city like this!, you better believe someone like me will be raving all about it!

Geri · January 30th, 2026

I'm not the type of person who usually writes reviews but it comes to Mental Health and my son is involved, that's a different story. The practice is not just represent by the Medical Provider but also by the team and sometimes "the team" is the one hurting the reputation of the business. I've been having a really bad experience with the front desk specifically with the Latin guy at the front desk who several times has answered my phone calls telling me that will get back to me "SOON" once he get the information I've been asking for. This is the third time that it's happened. 2 weeks ago I spoke to him asking for an appointment with the Psychiatrist for my son. He said he will send a message to the Doctor to see if she wants me to go there or see if she can just send the prescription to the pharmacy. Yesterday I called the place again, another person answered saying that the message was never sent. I made myself clear in a very nice way that I don't want this to happen again and see what happened! Who is the manager is this place? Who is responsible for this? This guy's is always with his headphones on every time we go there and the only reason I keep coming to this place is because my son has a good relationship with his Therapist Manuel Lopez which I think he is a great professional. Otherwise I would never go to this place again. I'm not telling anyone to not go there but if you do, pay attention to what I'm saying and you might have the same experience.

kus jeysom · November 6th, 2025

So when my last therapist had to leave at a different place, I came to this place after a long time ago my Mom went here for a couple of sessions with Jennifer Webb and was bragging about her and saying she worked with Autism, and that she said that Jennifer made people being with her feeling like being with a freind. So I was feeling rather hopeful this would work. For the first sessions she was fine, but when I told her a moment when I got emotional, she did a huuuuuuge laugh. So I am Autistic and I use my imagination for coping, I been using it since I was 1 or 2 and now I am almost 21. When I told her about a sad Moment involving a little kid and his Dad, she totally criticized them, asking 10 - 18 questions about them with a mad face. So I decided to move on with a different topic and all she said was she was just asking l, even though she asked the worst questions. When I told her about a time in my life that was unfortunate, she did show care, however she did a huge dramatic gasp like she was only there for a paycheck. She made me feel really uncomfortable, she has way to much energy and worst of all, she would tell my Mom and I about her issues and unfortunate events that are breath taking devastating, so then I wouldn't feel like sharing my events bc I felt too bad for her. I really didn't want to share this but I couldn't bite my tongue anymore. I will not be coming here again and I won't recommend it to a single person, and My Mom even said she take back every single compliment she said.

Sugarheart Sweet · December 28th, 2025