Palmetto Wellness & Weight Loss Center MD

I have the same experience as everyone else. The doctors are outstanding. But the help at the desk is freaking awful. They will not call you back for nothing. But they quick to hold their hands out to get your money. I wish their service was as good as they accept my cash every visit

Ronald Reeves · Published October 31, 2025

I’ve been a patient since February. Dr Eaves is AMAZING. The one thing holding this clinic back is the fact that the receptionist NEVER calls back or answers the phone during work hours. Everyone else is so kind and welcoming. The receptionist there, Stephanie always has a condescending attitude. I leave messages and never hear back.

Maya Cianni · Published June 24, 2025

I had written a review on Sunday, and am editing it, as I did hear back directly from Dr. Eaves, and I recently consulted with another healthcare provider. Given the declining state of health and healthcare in the U.S., I understand his desire to get at root causes of illness. However, I am still disappointed by the outcome of my seeking care with this practice: part of the concern is with communication about cost, and part of it is treatment. Dr. Eaves prescribed HRT, which I had a bad reaction to, and which I reported to their office. The receptionist told me to stop taking the hormones immediatley, and was a bit terse when I mentioned I would be contacting my OBGYN. There was no follow-up from their office in the weeks thereafter to check on how I was doing. When I initially scheduled an appointment, I informed the receptionist my insurance would not cover treatment, and was told the practice contracted with a lab for reduced costs, "so it usually isn't that bad." The cost of the inital bloodwork was reasonable. However, at my first visit I was told that I might have "CIRS," which is an immune system reaction to mold exposure. The testing Dr. Eaves wanted to have done, I recently found out is $1,600 at Labcorp. Due to projected costs, I looked for in-network alternatives. The medical establishment does not yet widely recognize CIRS. So, it is difficult, if not impossible, to find an in-network provider that will run the tests, and even if they were to do so, I am unsure if insurance would cover any of the costs. But, Dr. Eaves' staff didn't tell me that, when I said that maybe my GP can run the tests. The other issue is that remediation has several practicality issues, and the treatment protocol seems dependent on it for optimal results. That, added to the costs of doctor visits, and perhaps further testing, create financial barriers to care. I feel that better upfront communication would be an improvement, when dealing with patients with chronic health issues, who have already been financially strained by healthcare costs, and often put through the wringer over the years, with no answers.

Jennifer Liggett · Published September 25, 2024