Cancer Center For Healing

I am writing to share my recent disappointing experience at the Cancer Center For Healing in Irvine. My wife was referred to your facility for HBOT therapy following a suggestion made during her doctor's appointment in Newport Beach. The manager at the doctor's office called and scheduled an appointment for her, after which we drove to your location in Irvine. Upon arrival, we were met with extremely poor customer service. The young staff member in the first office on the left was rude to both my wife and me. When we explained we had an appointment, she immediately stated her schedule was full and did not attempt to verify our booking. She then told us, "even if there was an opening we need it to fill a lot of paperwork." This interaction was completely unprofessional, especially considering we were prepared to pay out-of-pocket for your services. We immediately contacted the referring doctor's office from your lobby, and they were shocked and very apologetic on your behalf. Based on this experience, and after reviewing several concerning Google reviews, we have concluded that this is not the right environment for my wife's treatment. I would strongly advise against using this facility until your front office staff improves its professionalism and customer service standards.

Victor Cahua · November 11th, 2025

Turbulent times for this place. Its clear its very poorly managed and is now harming Dr. Connealys hard earned reputation. She is very knowledgeable, trailblazer, and love following her on Instagram. But unfortunately, the service has deteriorated. Constant revolving door of doctors and staff, Poor follow up plans with patients. Felt like the ball kept getting dropped with my care. I learned alot from them. It makes me sad what its become. Dr. Connealy be more involved with the business vs these podcasts you’ve been going on. What you say in those interviews is not matching what really happens in under your care.

Newwifey7 S · February 21st, 2026

A loved one is a current patient and I would never advise a cancer patient to come here for treatment. The administration is messy at best, its a piecemeal, rushed approach, u are not clued in as to what is the big plan, Dr Connealy while sound and a great voice for holistic care, is not represented well, or perhaps we have been deceived in the application of her approach. The system is archaic, and whilst the intention was great, the execution is dire and much to be desired. The deposit is high, but that is no matter when you feel you get value from experience. Take ur money elsewhere. They rarely return calls, they are only most interested and receptive only at deposit stage. After that, good luck. We have been patients for 2 years so i have been waiting to write this review, giving them many opportunities to prove me wrong after our first visit. U have been warned.

Nur Shakeila Amran · August 27th, 2025