Dana Behavioral Health

After filling out an online intake form and leaving multiple voicemails with the intake team, it took a month and a half to receive a generic email stating that DBH is not the most appropriate fit for my care. Given how general my request was, I suspect they just didn’t have openings for providers who take my insurance. That could have easily been communicated much sooner and someone could have answered the phone even once. Fortunately, I found a provider elsewhere.

Dan Lehman · March 3rd, 2026

Used DBH for around a year for therapy and medication management. I have pretty horrible ADHD, so establishing routine times and days for appointments is crucial. Rather than accommodating this, I was booked at a different time and day every week (some weeks not at all). This lead to many missed appointments, and I was eventually threatened with cessation of services. They’ve now dropped my insurer, which was the final nail in the coffin. Can’t say they’ve done much of anything for me in my time as a patient. Avoid if you have other options available.

Caleb Novak · November 2nd, 2025

DO NOT GO TO DBH!! Billing department overcharged and incorrectly charged me numerous times this year and has been unresponsive for months, despite countless emails and calls and requests to escalate to leadership. Received a voicemail my provider is suddenly no longer practicing with them. Hopeful she got out before they take her down with their fraudulent billing practices. You’d think they’d learn from a recent legal charges, nope. Escalating this repeat fraud to Attorney General.

D M · December 31st, 2025