+1 702-843-0551. Confirm this contact detail with the clinic. A recorded number is not a verified contact check.
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Bridge Health Services, an outpatient mental health clinic in Las Vegas, specializes in Ketamine Therapy for treatment-resistant depression, anxiety, and related conditions. The clinic provides psychiatric evaluations and medication management across the lifespan, alongside substance-abuse treatment and evidence-based psychopharmacology. Ketamine protocols are delivered within a structured clinical framework following comprehensive psychiatric assessment. The practice offers both in-person and telepsychiatry appointments, making care accessible to patients across Nevada. Treatment is individualized, and patients receive ongoing monitoring as protocols are adjusted over the course of therapy.
Google review total in record: 172.
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Showing an imported sample of 5 Google reviews. Up to three appear below; the dialog contains the available imported rows. This sample is not a clinical assessment.
4.9
Google aggregate rating in record, not the sample average.
Distribution of 5 imported reviews, not all Google reviews.
5 ★40%
4 ★0%
3 ★0%
2 ★20%
1 ★40%
At first I liked the convenience of how open their schedule was and the convenience of telehealth appointments but then I was never really seen at my start time but it would vary by a few minutes so no big deal
I had an issue following my last appointment dealing with a prescription that was not resolved to date and
today’s refill appointment I waited for 20 minutes after my appointment time and was not seen at all as normally our calls only last 5-8 minutes - i called in to the office at around 20 minutes and was told I would get today’s co pay refunded as I was not seen
Then I received a call being told that they spoke with the provider and she stated that she will still be charging $25
and that I can receive the rest as a balance , in my opinion this situation does not apply to the cancellation policy but
If they require the co-pay more than me that is fine. It was more so the principle of the situation.
Not a very professional experience overall unfortunately
Susset Ortiz · Published November 24, 2025
My experience with Bridge Health Services has been unacceptable due to the behavior of the front desk staff. Their conduct has been consistently unprofessional, disrespectful, and dismissive. As the first point of contact for patients, this level of rudeness is entirely inappropriate in a healthcare setting.
These repeated interactions have directly contributed to multiple patients, including myself, choosing to change providers. No patient should feel belittled, ignored, or treated as an inconvenience when seeking medical care.
Given the severity and frequency of these issues, I strongly believe this establishment should be reviewed by the appropriate medical board. The lack of professionalism and accountability raises serious concerns about patient experience and oversight. I do not recommend this facility to anyone.
Glen Roopchan · Published December 29, 2025
I would leave zero stars if I could. On the day of my sons appt (after I had already taken off of work and pulled him out of school), they told me they could not take him as a patient because our SECONDARY insurance is out of network. My primary is in network and would cover the entire cost. They said if we want to be seen we'd have to pay in cash, in full, upfront. WHAT A SCAM! I have NEVER heard of such a thing and my partner works in insurance and have been going to various specialists for years. I will be taking this to the NV board of insurance.
Imported sample only, not all Google reviews. Review publication dates are not check dates.
Susset OrtizPublished November 24, 2025
At first I liked the convenience of how open their schedule was and the convenience of telehealth appointments but then I was never really seen at my start time but it would vary by a few minutes so no big deal
I had an issue following my last appointment dealing with a prescription that was not resolved to date and
today’s refill appointment I waited for 20 minutes after my appointment time and was not seen at all as normally our calls only last 5-8 minutes - i called in to the office at around 20 minutes and was told I would get today’s co pay refunded as I was not seen
Then I received a call being told that they spoke with the provider and she stated that she will still be charging $25
and that I can receive the rest as a balance , in my opinion this situation does not apply to the cancellation policy but
If they require the co-pay more than me that is fine. It was more so the principle of the situation.
Not a very professional experience overall unfortunately
Glen RoopchanPublished December 29, 2025
My experience with Bridge Health Services has been unacceptable due to the behavior of the front desk staff. Their conduct has been consistently unprofessional, disrespectful, and dismissive. As the first point of contact for patients, this level of rudeness is entirely inappropriate in a healthcare setting.
These repeated interactions have directly contributed to multiple patients, including myself, choosing to change providers. No patient should feel belittled, ignored, or treated as an inconvenience when seeking medical care.
Given the severity and frequency of these issues, I strongly believe this establishment should be reviewed by the appropriate medical board. The lack of professionalism and accountability raises serious concerns about patient experience and oversight. I do not recommend this facility to anyone.
Tracy YoungPublished December 10, 2025
I would leave zero stars if I could. On the day of my sons appt (after I had already taken off of work and pulled him out of school), they told me they could not take him as a patient because our SECONDARY insurance is out of network. My primary is in network and would cover the entire cost. They said if we want to be seen we'd have to pay in cash, in full, upfront. WHAT A SCAM! I have NEVER heard of such a thing and my partner works in insurance and have been going to various specialists for years. I will be taking this to the NV board of insurance.
LadyT LindseyPublished May 1, 2023
Very clean and very inspirational post posted everywhere for people with high anxiety I was very relaxed at the office and because I have moved she is kind enough to do televideo now which is an awesome way to make your appointment and not be late
s gPublished May 16, 2025
I appreciate Dr. Ngzoi so much. She is kind, knowledgeable and is so sweet. I visit through telehealth face to face appointments and look forward to my visits knowing she will take care of my needs. Thank you Dr. Ngozi and the staff is also kind!