Lumera Regenerative Medicine

They promise you would facial. The video online shows a $249 facial for $79 for 1st visit. The video shows steaming deep cleaning a mask, all kinds of facial stuff for $79 and when you get there, they tell you there’s only a handheld red light therapy for 45 minutes that they do and then you can buy the equipment online. A total scam. Don’t believe them. Very disappointing. False advertising and they should be checked into.

Denise Hammett · November 15th, 2025

I made an appointment with Ashley, this would have been my first appointment at Lumera. They asked for a deposit, fine. I never received anything to sign, nor was I told that my deposit was non-refundable. Ashley left the practice (I can guess why now), they moved my appointment to another injector (which I wonder if they even would have told me if I hadn’t texted and asked), I cancelled with a week’s notice because I chose a specific injector and my appointment was no longer with that person. They have refused to give me a refund for the $300 deposit I put down now saying it was “non-refundable.” Other client’s I know who go (went) there have never had to put a deposit down. I feel scammed. This is super unethical and just bad business. I understand why deposits exist, but changes to the appointment on the businesses end are not it. I would never step foot in this business after this experience. 0/10 do not recommend. Editing to add: the front desk concierge crew have been AMAZING. A manager has never once reached out to me, but has made their team do the hard stuff. I’ve been told a refund has been issued.

Tracy Palmer · December 13th, 2024

They are terrific. From the attentive front desk that’s great at getting you scheduled to the beautiful aesthetic, beverage service, prompt appointments, beautiful style and knowledgeable medical staff. I’ve been coming here for several years and they are everything I would recommend for women that their doctor may not be educated about. Better care in midlife equals freedom.

Elisa Graybill · February 27th, 2025