FEM Centre

The desk clerk was very nice but she was unable to schedule new patient appointments. I have waited at least 2 weeks since my first call and still haven't been able to schedule a new patient appointment. They called me back once when I was unable to answer (and it was an unknown number to me) and I have called back several times without response. No call back again after 6 days and counting. As a medical practitioner myself, I believe having the scheduler call the patient back rather than being reachable by phone at the patient's convenience creates unnecessary delays in healthcare and is inconsiderate of a patient's (aka customer's) time. You cant discuss private health matters in the middle of the grocery store etc. If I am able to make an appointment I will update my review here.

Melaney · Published July 23, 2025

Excellent care from every provider I have seen here. Yes, they have supplements, but they have worked for me and are higher quality than I was taking before or can find elsewhere. Their hormone replacement works wonders. They want patients to be informed and ask a lot of questions, which I find helpful. The negative reviews seem to be about having to do the work of knowing your health history and answering questions. Grow up. Getting healthy takes work, and takes time. If FEM Centre isn’t for you, move along. I bet there are plenty of other patients out there who would love your appointment time.

S Henry · Published April 19, 2025

I never leave poor reviews, but I feel a responsibility to share my experience for other women looking for the upmost care. Booking/scheduling/front desk and assistant staff was just fine. But my experience as a new patient with Nurse Practitioner Kendra was not great. I had come in with a hormone test I recently completed the month before with my primary doctor, and was told we would need to repeat testing in a different protocol - which I can understand. However, Kendra then proceeded to question my reasoning for working with my trusted doctor (of 15 years) the way I did, imply that my ovaries were "too young" to be experiencing perimenopause, and share blanket statements like "if you are still having a regular cycle there is NO WAY your estrogen or progesterone levels could be low" - which is just plain untrue. She repeated these statements several times in a belittling way, and I felt not only unheard, disrespected, but gaslit. If you want to be heard and listened to in your medical care - I would not recommend. I will not be going back to the Fem Center, and am disappointed I wasted my time, money and energy here.

Sara Southerland · Published February 20, 2025