Changing Minds Psychiatry Changing Minds Psychiatry

B.R. B March 5th, 2026

I've been going here and seeing Mariah for years. Honestly it's the best mental health experience I've ever had. Not only because of her, but the staff has ALWAYS been kind and empathetic to me. I'm so very grateful for Mariah and Changing Minds. Thank you so much for everything -Bradley B.

Randy Stuart November 5th, 2024

What an amazing and life-changing experience it was going through the TMS treatments with Changing Minds. I was skeptical at first and after the first treatment, I noticed results, by the time I completed all 36 treatments I was a different person actually happy. Candace was amazing, We actually bonded and became really good friends as well as the rest of the staff. My service dog called Blue became the offices Therapy dog for everybody, which was great 🐈🐾.. this treatment is amazing. I will say life-changing. This is the best I felt in years. I can’t thank Changing Minds and Candace enough. I recommend highly for anyone suffering it will help Randy and Blue the wonder dog.😎🤪🥰🐈🐾

Tina Witman December 23rd, 2025

This office is absolutely incompetent! Even after providing bank statements they are insisting a copay was not paid and trying to charge me a missed appointment fee because they want me to pay before being seen. Even though thisrefuse to acknowledge there was a payment. And then say that there are no show fees for appointments never made. They obviously dont understand that they're a psychiatry institution and suppose to help not hender patients. Even their own staff say that the owner is a problem and they dont like working for them!!!

J T January 27th, 2026

Was just on hold for 42 mins to schedule an appointment. How crazy! Please get Reno added to the patient portal so we at least have options when scheduling.

ashley enriquez June 16th, 2025

I’m deeply disappointed in Changing Minds Psych and would strongly caution anyone considering this place for mental health care. You would expect a therapy center to treat people with compassion and basic professionalism — especially those reaching out during a vulnerable time. Instead, my experience only added to my stress and hardship. After being referred, I had to wait months just to get an appointment. When I finally had one scheduled, a sudden work conflict forced me to reschedule, and I made multiple attempts to call the office the day before and the day of — nobody answered. Not once. When I finally got through to someone, the staff was completely unhelpful — they refused to transfer me to billing, refused to give me a direct number, and wouldn’t let me speak to a manager. I had to take time out of my lunch break to physically go in person just to get basic contact information. Even then, the billing supervisor showed no empathy, no understanding, and treated me like I was lying or irresponsible. Now they’re fighting my dispute and refusing to refund the $150 charge for a “no-call, no-show,” when I literally tried everything I could to contact them and explain my situation. It’s unacceptable. If you’re already dealing with anxiety, depression, or life stress — this is the last place you want to turn to. They have no regard for what patients are going through and zero flexibility or humanity in how they handle legitimate issues. Mental health care should not be this difficult to access — and it definitely shouldn’t be this cold, dismissive, and money-focused.

Changing Minds Psychiatry

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