Valhalla Vitality

Awful service. 16 days since I was charged and placed my order, I have received nothing. I have "opened a ticket" on the dashboard every day and have been told that my order has been placed with 3 different pharmacies due to an "outage", however, my order is for the most basic off the shelf, non-compounded medication available. Overpriced, horrible customer service. Weight loss requires consistency, that's impossible with this company. Over half a month for a basic product and still nothing

Tiny Greene · Published December 22, 2025

They’ve replaced the amazing customer service I was used to with AI. I can’t reach anybody like I used to. Scheduled a consult for a follow up after spending thousands with them and the person didn’t even show up to the link (I just chose a time they provided and even woke up early to get it done - all for nothing) Go elsewhere. These guys are charging same exorbitant pricing and scamming people at this point. You have to open a ticket and wait days when THEY don’t show up to their appointments. Crazy

Saina Kamula · Published February 5, 2026

VV lost my package 3 weeks ago. What should be a two day turn around on hormonal medication is now 3 weeks late. They had no issue withdrawing my semi monthly $218. However apparently now the only means of contacting said company is through customer support tickets. My ticket submission was very forward, clear, concise and had all necessary information. The first response to me essentially just asked for a tracking number. They did not bother to read my message passed where i stated the package was lost. Had they actually read my complaint they would have seen i already confirmed with pharmacy hub, the supplier, that the package was indeed lost. Also had they taken the time to thoroughly examine the FEDEX tracking site they would have noticed the exclamation mark between deliveries. My second submission was essentially just repeating myself. Restating i confirmed with oharmacy hub. I also gave them a new address to send to as my business address us closer to a main city. I also requested a confirmation once the replacement shipment is made. The second response was were sorry it looks like your package was lost. DUH. "Well work on a replacement shipment as soon as possible" ​No mention of the afformentioned address change. The ticket was then closed. So I submitted again. I still have yet to receive confirmation of a reshipment, my address change, or anything at all. The ticket was closed AGAIN. Pharmacy hub replied and stated as of 9/22/25 @ 2:40pm they have yet to receive a reshipment order or confirmation. I was told by your employee on Sept 16th that the reshipment order would be sent. Not only is oharmacy hub unaware of this but they also are unaware of my address change. Which means on my 2 day ship order youre not only 3 weeks late, youre 6 days without correction AND THEN YOU CLOSE MY TICKET? hey VALHALLA VITALITY this is my ticket number. #18894 Package lost I submitted my phone number to your rep that keeps closing my ticket. I suggest you call me.

Jacob E Green · Published September 23, 2025