Palmetto Pain Management

Our experience at this office during my mom’s pain management procedure was extremely disappointing and completely unprofessional. When we arrived, the front desk receptionist, Taylor, did not greet us at all. Instead, she appeared irritated, slammed the door after unlocking it, and immediately began going back and forth with us about what time we were told to arrive. What made this even more frustrating is that we had already been standing outside for about 15 minutes waiting for the office to open because staff arrived late. This set the tone for the entire visit. When I later asked one of the technicians in the back a simple question about how long my mom’s procedure would take, the response I received was dismissive and unhelpful. When you are bringing someone in for a medical procedure especially for pain management basic compassion, professionalism, and communication should be the standard. It is also extremely difficult to get through to this office by phone for appointments or even basic information. Calls often go unanswered or it takes multiple attempts just to speak with someone, which only adds to the frustration when trying to coordinate care. If it were not for the relationship my mom has with the doctor at that location and the fact that she was already in significant pain, we would have canceled the procedure and left. No patient or family member should feel unwelcome or dismissed when seeking medical care. I truly hope management addresses the behavior and professionalism of the staff, because based on this experience alone, I would not recommend this office to anyone even if it were the only option in town.

C McCollough · March 4th, 2026

We absolutely love this place and these people! My mother has been a patient here since 2014. Dr. Stanislaus is like family, and Michelle, Taylor, Hannah, Raheem, and many others are just great. They are very compassionate and really care about the patients. They are swift with communication and medicine refills. They really make mom feel loved and that means the world to us.

Amy Jackson · August 20th, 2025

This is one of the best offices I have visited. I have a very stressful work schedule, and Dr. Rejonis was nice enough to see me on his lunch break!!!! The staff was INCREDIBLY helpful, patient, and polite. Would 100% recommend. I am happy to be pain free!

Jackson Meehan · March 4th, 2026