Prime Regenerative and Pain Management

Ralph Hagerman February 19th, 2026

I went to get a Spinal epidural for a severely herniated back. I must admit I was terrified of what to expect, bc I’ve never had a back shot ( aside from one for my C-Section). It was tough. But Dr Sen and his staff reassured me I’d be ok.while on the table getting prepped, I was terrified, waiting for the torcherous pain. But Dr Sen talked me through everything he was doing. The first shot, the numbing med. Was a fast sharp pinch and a slight burn.. And when he went for the bigger needle, I told him I could feel it. So he numbed it up more and then I only felt pressure. It was so quick. Couldn’t believe I’d worked myself up so much. He truly is the best in F’burg. He has gentle hands and is very caring. His staff was awesome. Highly recommend his practice. Make sure before you get shots, you ask for Valium. It definitely helped a lot. 5 stars!!!! ( This is Ralph’s wife, Shannon, that wrote this ).

Chris Borkowski November 17th, 2025

Dr. Sen is one of the best pain management physicians. I have seen him for multiple issues with my lumbar spine and SI joints. His meticulous attention to detail and patient care has resolved my chronic pain to the point where I can strengthen my core to the point I can compete in long endurance running and am now training for spartan obstacle course races. Thank you Dr. Sen and majority of the staff that have helped me still live life to its fullest pain free pushing surgery down the road!

Jimmy Morris November 21st, 2025

Absolutely love the staff. The front desk girls are always super polite and helpful. Have never had a bad visit here. I legit believe they should get a raise before the holidays! A+ experience

Unknown August 29th, 2025

Hello, 👋 wanted to give a quick review regarding customer service. I was really excited to see the reviews for this practice and had switched from the original referral place to hear over the last 48 hours, I have been trying to call to make sure that the referral had been received and understandably it just hadn’t yet based off of the other practice sending it over which is totally understandable. Today, August 29 I had called and left a voicemail. I accidentally left my husband‘s phone number instead of mine as I am the main point of contact trying to get this scheduled my husband has no idea what is going on. My husband called me and asked what did I I say to the lady on the phone because she sounded pissed off and frustrated. I then called the practice back and just wanted to simply apologize for any confusion as I accidentally left the wrong number. I also stated we do understand there needs to be referral before making an appointment which was never the issue. It was just confirming if the referral was received or not. The girl then said please do not leave multiple voicemails with different phone numbers and it just be one primary person. Then stated that my husband called. I told her no he did not that I accidentally left his phone number when I left one voicemail today, my husband was just confused the tone of her voice was not appreciative. So much so that I don’t want to come to that practice or use the services at this time I literally was just calling back to say I’m sorry for the confusion and will touch base next week. Some sympathy or laughing it off or no worries Miss ***** would’ve been much appreciated. We all have bad days not sure if a couple of those girls they were having a bad day or there is a lack of communication or how procedures are ran. Again, I was just calling to apologize and now this practice has lost a new patient referral.

Robert Banker June 17th, 2025

I've been going to Dr. Sen for close to 16 years now and he has been treating my lower back pain most effectively. He is very personable as are his staff members. He's a great listener and involves his patients in their plan of treatment. I cannot recommend him highly enough.

Prime Regenerative and Pain Management

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