Metropolitan Institute of Pain and Telehealth

Admin and back office function is horrible and unorganized. Makes you book appointments just to charge insurance when not needed for basic non opioid refills. I have a small balance and have been calling for 3 weeks and leaving messages to pay and not receiving any return calls.

Michael Ziffer · May 24th, 2025

I wanted to write a special review for Dr. Murtaza who has been instrumental in my pain management over the last year. Initially I was worried to invest time to see a specialist after struggling with lower back pain, but I was immediately at ease. Dr. Murtaza is empathetic, patient and incredibly helpful. He helped me find several lasting solutions for my pain that have helped me understand my back and whole body better. He created a treatment plan that I was comfortable with and helped me continue getting relief by encouraging me to go to physical therapy as well as acupuncture treatments. I am so grateful for what he does, his PA Jessica and assistant Samantha. Thanks to the whole team!

Zach Moyer · October 29th, 2018

I saw both Dr. Murtaza and Dr. Shoeb after suffering from neck and shoulder pain for almost a year. I tried everything to get rid of the pain-- from frequent visits to the chiropractor, massages, acupuncture, TENS units, etc., but nothing seemed to help. My chiropractor finally referred me to Metropolitan Institute of Pain and I feel like a new person! When Dr. Murtaza wasn't available for a follow-up visit, I saw Dr. Shoeb. Both doctor's are so caring and sat down with me to create a step-by-step plan to treat the pain. I finally received an injection for the pain (which I was terrified of at first since I have a phobia of needles), but it was such a quick procedure and felt just like an acupuncture needle. I didn't think I would ever be pain free. My day-to-day life has drastically improved, so trust me, don't wait a whole year like I did to get properly treated!

Angie C · August 14th, 2018