Eternal Dermatology & Aesthetic Center

I had an appointment today with Dr. Rodney for an initial chemical peel consultation. I was genuinely excited going in, especially after reading so many positive reviews. Unfortunately, I left feeling disappointed. The consultation cost $200 and lasted approximately five minutes. During that time, I did not feel that my skin was thoroughly assessed, nor was I asked about my skin type, concerns, or treatment goals. The visit felt rushed and more focused on promoting additional products or services rather than providing a personalized consultation. Before I knew it, the appointment was already over. I completely understand that running a business comes with many challenges; however, a patient-centered experience is extremely important—especially during an initial consultation. That said, the staff were kind and welcoming, which I appreciated and felt helped offset the experience to some degree. As a healthcare provider myself, I strongly value patient care and individualized attention, and I believe those elements are essential to building trust and delivering quality care.

Premier BH · February 4th, 2026

Extremely disappointed in this practice. I called to reschedule my appointment 24 hours in advance due to anticipated icy weather the morning of my appointment. Despite the fact that I was not canceling but simply trying to reschedule for safety reasons, Eternal Dermatology still charged a $50 fee to my credit card because I did not provide 48 hours’ notice. In this situation, the charge felt unreasonable and inflexible. Sometimes circumstances arise that are outside of a patient’s control, and practices should show a bit more understanding, especially when safety is involved and the patient is making an effort to reschedule responsibly. Unfortunately, this experience left a very negative impression. I will not be returning to this practice, as it felt like policy mattered more than patient care. I would encourage Eternal Dermatology to reconsider how situations like this are handled and to approach patients with a bit more compassion and flexibility. Do better, Eternal Dermatology.

MB · March 6th, 2026

This was my 1st time visiting this office. Everyone here is very efficient and kind. I came for mole removal and chemical peel. They removed all of my moles same day and gave me my first of 4 chemical peels. Highly recommend this Doctor and her staff. Extremely professional!!

Darryl Badham · March 2nd, 2026