The Fertility Center

If you want a clinic that really care about you, then this is what you need,every one here give you the best help ever start from the receptionist Jan who is very friendly and helpful, lab technologist Karen who is doing excellent job with taking blood beside being very nice,nurse Alishia always friendly and answer me very quickly any question or concern I may have,NP Kristen who always help me to get my ultrasound monitoring done,explain to me next steps, always answer me very quickly and kindly regarding any question I may have,there is a very kind person called Lisa McDonough,I never met her personally but I knew her through her kind and helpful emails,she helped us with anything regarding scheduling and finance,Shelly in the finance is the kindest person ever,she is very expert in her field and she helped us with any financial question we may have and made every process as very smooth as possible, the clinic always very clean and the prices here are very reasonable and much cheaper than most places while they give you priceless and excellent services,they always volunteer to give me coupons for expensive medicines even though I never complain or ask for any but how nice having this attitude meaning they really cares about their patients,their portal system is great but having it as the main way of communication can sometimes cause some misunderstanding but they are very quick to resolve it and make it very clear to us, the only thing I might suggest is a simple phone call that can worth thousands of words through portal to make things more clear and prevent confusion. Dr. Donesky is incredible doctor,He listens to us,very empathetic to patients concerns and really takes the time to discuss what is best for you,he keeps up with research and recent studies that brings success, he is open to discuss options that help quality of patient care,after any consult with him, we feel very happy because he is very clear, kind and answer any question we have and give us clearly the plan of the next step so we never feel confused at all, any surgical procedure done by him always successful and no any complications at all,Dr. Bird III did one procedure to me and he was very considerate with great information and I never had any problem after it. RN Sydney in Chattanooga always answer me promptly with any concern or question I may have and her messages regarding plan and protocol is very accurate and detailed, she even go further by sending me many coupons and websites for important information I may need,the embryologists Selena and Marie are very nice and answer me very kindly and quickly with any question we may have, they even reach us by phone to make things clearer rather than writing to us. in short this clinic is best for any couple struggling with infertility inside Tenessee or outside it,I would happily come to this office in Knoxville and Chattanooga again and again even if I live outside Tennessee and I would be very happily referring all my relatives, friends and colleagues to them. Thank you Fertility center at Knoxville and Chattanooga for your outstanding crew and services, thank you for the great experience and environment you give to all of your patients.

Noor · June 22nd, 2025

I do not recommend going to this clinic. Although our experience at first was pleasant, it only went downhill from there. We spent a year here doing fertility testing and IUIs. After this did not ever work for us, we decided to do IVF. Doing it here at this clinic would cost roughly $25-30k with everything included, and we could not make that happen, so we decided to do IVF in Greece for a much cheaper price with better, world renowned doctors. To go through that process, we still required some testing in the states to send to Greece. We went back to this clinic who we had been dealing with for over a year at this point, and they were quite rude. Even after spending ≈$10k with them over the course of the year, because we had decided to try a different doctor, they now charged us a “new customer fee” that was several hundred dollars on top of the cost of the testing. We went with it, regrettably. After this, we had another test the next week that was our final test to confirm our IVF treatment and crucial to the timeline we had to keep. Knowing this, My Fertility Clinic decided to just NOT send results to our other clinic in Greece. Thankfully, we had several phone calls with Greece before it was too late and were able to call and complain to get our tests finally sent, making our timeline be delayed but barely able to work. Following our arrival back in the states after the IVF treatment, we had some follow up testing at this clinic. They decided that we no longer can have access to our OWN medical records. My wife was waiting on the results of a blood test, and they just didn’t send them to her. After contacting them, they seemed to make “smart-Alec” comments about “well you said you needed results sent to Greece last time, so we didn’t send anything to you this time, only them.” After several emails, we FINALLY got our results. We then decided to check pricing elsewhere for our next blood test and found they were double the cost than another medical clinic we have been to, so we don’t plan on being back here. They were nice when we had our wallets open to them, but they were absolutely ridiculous when we decided to try someone different

jarrod wright · May 6th, 2025

I'm a bit late writing this review ( nearly 5 years to be exact seeing as how our fertility baby just turned 4 recently. ) After nearly 8 years of trying, my husband and I took a leap of faith and scheduled an appointment at The Fertility Center in Chattanooga TN. Immediately we were advised on the costs, and prepared for the tests. Dr.Donesky was incredibly knowledgeable and explained every little detail to us, including our options moving forward. After much discussion between my husband and I, and many prayers, we decided to go the IUI as our first option. We were then transferred to Ms.Katie ( I do apologize but I do not know her last name. ) To this day- my husband and I say Katie is our favorite lady. She was so professional, yet always spunky and just a breathe of fresh air during the stressful emotional journey that infertility is. We went through all the tests, the medication, the ovulation shot and it's IUI day. Due to a conflicting work schedule, my husband could not go with me for the IUI so I took myself. Nervous was an understatement. Katie came in, professional and happy as always. She did our IUI, explaining every step. Fast forward and thank God our first IUI was successful. The Fertility Center proceeded to have us in weekly for blood draws and ultrasounds to ensure our precious boy was healthy and developing as he should. Each visit, the entire staff greeted us with smiles. They even allowed all the grandparents to gather in for our ultrasounds, always being so supportive. We eventually got released from The Fertility Center and transferred to a regular OB. Mercy were we spoiled with the weekly ultrasounds because regular OBs are very stingy with those haha. I've read bad reviews but I have to say- for my husband and I- Dr.Donesky, especially Katie, and the staff were so wonderful to us and we thank God we took the leap to go to The Fertility Center in Chattanooga TN. Our sweet miracle boy is thriving and happy. We are forever grateful for the team at The Fertility Center.

Dana Trentham · September 22nd, 2024